Synchrony Group is seeking a talented and creative UI/UX Designer to join our team in a fully remote capacity. This role will be responsible for designing intuitive, user-centered digital experiences that align with business goals and delight our users. The ideal candidate combines strong visual design skills with a deep understanding of user research, interaction design, and usability principles.

Key Responsibilities

User Research & Analysis

- Conduct user research through interviews, surveys, usability testing, and analytics review

- Develop user personas, journey maps, and user flows based on research findings

- Analyze user behavior data to identify pain points and opportunities for improvement

- Collaborate with stakeholders to gather and understand business requirements

- Present research insights and design recommendations to cross-functional teams

Design & Prototyping

- Create wireframes, mockups, and high-fidelity prototypes for web and mobile applications

- Design intuitive user interfaces that balance aesthetics with functionality

- Develop and maintain design systems, style guides, and component libraries

- Ensure designs are responsive and optimized for various devices and screen sizes

- Iterate on designs based on user feedback, testing results, and stakeholder input

Collaboration & Communication

- Work closely with product managers, developers, and stakeholders throughout the design process

- Participate in agile ceremonies including sprint planning, reviews, and retrospectives

- Present and defend design decisions with clear rationale grounded in user needs and business goals

- Provide design specifications and assets to development teams

- Collaborate with developers to ensure accurate implementation of designs

Testing & Optimization

- Plan and conduct usability testing sessions to validate design solutions

- Analyze test results and translate findings into actionable design improvements

- Perform accessibility audits to ensure WCAG compliance

- Monitor post-launch metrics and user feedback to identify enhancement opportunities

- Continuously refine designs based on data and user insights

Design Systems & Standards

- Contribute to and maintain the company's design system and pattern library

- Ensure consistency across all digital products and touchpoints

- Stay current with UI/UX trends, tools, and best practices

- Advocate for user-centered design principles throughout the organization

Required Qualifications

Education & Experience

- Bachelor's degree in Design, Human-Computer Interaction, or related field (or equivalent experience)

- 3+ years of professional UI/UX design experience

- Portfolio demonstrating strong UI/UX design work across web and mobile platforms

- Experience with the full design process from research through implementation

Technical Skills

- Expert proficiency in Figma, Adobe XD, or Sketch

- Strong skills in prototyping tools (Figma, InVision, Principle, or similar)

- Experience with design systems and atomic design methodology

- Proficiency in Adobe Creative Suite (Photoshop, Illustrator)

- Basic understanding of HTML, CSS, and responsive design principles

- Familiarity with user research tools (UserTesting, Optimal Workshop, Hotjar, etc.)

Core Competencies

- Strong visual design skills with attention to typography, color, layout, and hierarchy

- Deep understanding of user-centered design principles and methodologies

- Excellent problem-solving and critical thinking abilities

- Outstanding communication and presentation skills

- Ability to receive and integrate feedback constructively

- Self-motivated with strong time management skills for remote work

- Detail-oriented with a commitment to design excellence

- Empathy for users and passion for creating exceptional experiences

Preferred Qualifications

- Experience designing for SaaS platforms or enterprise applications

- Knowledge of accessibility standards (WCAG 2.1 AA)

- Familiarity with front-end frameworks (React, Vue, Angular)

- Experience with motion design and micro-interactions

- Background in user research methodologies (contextual inquiry, card sorting, A/B testing)

- Contributions to open-source design projects or design communities

- Experience mentoring junior designers

What We Offer

- Fully remote position — work from anywhere with flexibility

- Competitive salary commensurate with experience

- Comprehensive benefits package (health, dental, vision)

- Professional development budget for courses, conferences, and design tools

- Creative and collaborative team culture

- Flexible work schedule with work-life balance

- Paid time off and holidays

- Technology and home office stipend

- Opportunities to work on diverse, impactful projects

Work Environment

This is a full-time remote position requiring a dedicated home office space with reliable high-speed internet. Standard core collaboration hours are [specify hours/time zone], with flexibility for focused design work. Occasional video meetings with team members across time zones may be required.

Portfolio Requirements

All applicants must submit a portfolio showcasing:

- 3-5 case studies demonstrating your design process from research to final solution

- Examples of user research, wireframes, prototypes, and high-fidelity designs

- Evidence of problem-solving and design thinking

- Before/after examples showing design impact (if available)

Equal Opportunity Statement

Synchrony Group is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.